Privacy Policy
Effective Date: 23 January 2026
This Privacy Policy outlines how Meta Gold ("we," "us," or "our") collects, uses, protects, and discloses information gathered from users ("you") of the https://metagold.eu.org website and its associated services.
1. Information We Collect
We collect information to provide and improve our services. This information is gathered in the following ways:
Information You Provide to Us:
Account Registration: When you create an account, we collect personal details such as your full name, email address, and telephone number.
Identity Verification (KYC): To comply with financial regulations and secure your account, we collect identity verification information, which may include a government-issued ID, proof of address, and other relevant documents.
Financial Information: When you make a deposit or request a withdrawal, we process transaction data, including wallet addresses and transaction history.
Information Collected Automatically:
We may collect non-personal information about your device and browsing activity, such as your IP address, browser type, and operating system, to enhance security and user experience.
You may browse the public sections of our website without providing personal data, but access to our investment platform requires registration.
2. How We Protect Your Information
We implement a variety of robust security measures to maintain the safety of your personal and financial information:
Encryption: All data transmitted between your browser and our servers is encrypted using Secure Socket Layer (SSL) technology.
Secure Storage: Your data is stored on secure servers with restricted access, protected by firewalls and other advanced security protocols.
Payment Security: Sensitive payment details are processed through secure, compliant third-party payment gateways. We do not store your full credit card information on our servers.
Operational Security: We adhere to best practices, including the separation of funds between cold and hot wallets to minimize risk.
3. Use of Your Information
The information we collect is used for the following purposes:
To operate and maintain your account.
To process transactions and provide investment services.
To comply with legal and regulatory obligations, including Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements.
To improve our website and customer service.
To send periodic emails regarding your account, transactions, and platform updates.
4. Information Disclosure to Outside Parties
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties for their marketing purposes.
This does not include trusted third parties who assist us in operating our website and conducting our business (such as KYC verification services and payment processors), so long as those parties agree to keep this information confidential and secure. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.
5. Data Retention
We will retain your personal data for as long as your account remains active. Following the closure of your account, we may be required to retain your information for an extended period to comply with our legal, regulatory, and anti-fraud obligations.
6. Children's Online Privacy Protection Act (COPPA) Compliance
Our services are not directed to individuals under the age of 18. We are in compliance with COPPA and do not knowingly collect any information from anyone under 18 years of age. If we become aware that we have collected data from a minor, we will take steps to delete such information immediately.
7. Changes to Our Privacy Policy
We reserve the right to modify this privacy policy at any time. If we make material changes, we will post those changes on this page and, where appropriate, notify registered users via email.
8. What We Do Not Do With Your Data
We will never share, disclose, sell, or otherwise provide your personal data to other companies for the marketing of their own products or services without your explicit consent.